2 technicians are full time available for worldwide site setup or maintenance. Medica also provides telephone training and 24/7 support by phone or mail. ECG lab follows up on study setup and site initiation through study-specific internet portal.
Site telephone setup
Kick-off meetings
24/7 tech support
ECG Reception
Worldwide toll free line
Medica Research Services provides worldwide toll free lines for ECG reception. All ECG recorders are programmed to transmit recordings to a central server that is synchronized with ECG lab for ECG “delivery”. All transmission problem are managed by Medica Research Services tech support.
ECG reception on central server
Synchronization of Medica server with ECG lab for ECG delivery